Common Questions About RSA Certification Answered

If you’re entering the hospitality or retail industries in Australia, you’ve likely heard of the Responsible Service of Alcohol (RSA) certification. But what exactly does it involve, and why is it necessary? Whether you’re new to the industry or looking to renew your certificate, this article answers some of the most frequently asked questions about RSA certification.

What Is an RSA Certificate?

The RSA certificate is a legal qualification required for anyone involved in the service, sale, or supply of alcohol in Australia. It confirms that you have completed training on how to responsibly serve alcohol, ensuring you comply with state laws and protect the safety of patrons.

Who Needs an RSA Certificate?

An RSA certificate is required for anyone who serves, sells, or supplies alcohol in Australia. This includes roles such as:

• Bartenders

• Wait staff

• Bottle shop employees

• Security staff in licensed venues

• Managers and supervisors in establishments that serve alcohol

Essentially, if your job involves handling alcohol in any way, you will need to be RSA certified.

Is an RSA Certificate Required in Every State?

Yes, RSA certification is required across all states and territories in Australia, but the specific requirements vary from region to region. Some states have unique rules and regulations that apply to RSA training. For instance, the RSA Victoria Course must be completed through a provider approved by Liquor Control Victoria, while in other states, the requirements might differ slightly.

For more details on state-specific courses, you can explore:

• Victoria

• Queensland

• Western Australia

• South Australia

• Tasmania

• Northern Territory

How Long Does It Take to Complete RSA Training?

RSA training can usually be completed in a few hours. CFT’s online RSA courses are self-paced, allowing you to complete the modules in your own time. Most people finish the course in a single day, though you can take more time if needed.

What Does RSA Training Cover?

RSA training covers a variety of topics designed to ensure alcohol is served responsibly. Some of the key areas include:

• Australian alcohol laws and regulations

• The effects of alcohol on the body

• How to identify and prevent intoxication

• Techniques for refusing service to intoxicated patrons

• Checking IDs and preventing minors from purchasing alcohol

• Strategies for handling difficult customers

• Promoting responsible drinking practices

This training equips you with the skills to manage alcohol responsibly and maintain a safe environment for everyone.

Can I Do My RSA Course Online?

Yes, RSA courses can be completed online, and CFT offers fully online RSA training for most states and territories. However, to complete the RSA course, you’ll need to complete a series of online questions as well as submit two role-play assignments for assessment. This blended approach ensures a thorough understanding of responsible service practices.

You can choose from state-specific online RSA courses or a National RSA Course if you’re working across multiple states.

How Much Does an RSA Certificate Cost?

The cost of an RSA certificate varies depending on the training provider and the state or territory in which you’re completing the course. At CFT, RSA course prices are competitive, with transparent pricing for each state. You can check out the course prices by visiting the specific pages for your location:

• Victoria RSA

• Queensland RSA

• Online RSA

How Long Is My RSA Certificate Valid?

The validity of your RSA certificate depends on the state or territory where you’re working. For example, in Victoria, RSA certificates must be renewed every three years, while in other states, it may vary. It’s essential to check the specific renewal requirements for your region.

If your RSA certificate is due for renewal, CFT offers refresher courses to help you stay compliant.

How Do I Renew My RSA Certificate?

To renew your RSA certificate, you’ll need to complete a refresher course, which covers updates to laws and regulations, as well as a review of key RSA principles.

Why Should I Choose CFT for RSA Training?

CFT is a nationally recognised Registered Training Organisation (RTO) that has been providing RSA and food safety training for over a decade. We offer state-specific and national RSA courses that are fully accredited, making it easy for you to get certified and stay compliant.

Here’s why students choose CFT:

• National Recognition: CFT’s RSA courses are accredited across Australia, ensuring compliance with state and national regulations.

• Flexible Online Learning: Study at your own pace, anytime, and from anywhere.

• Fast-Track Certification: Receive your certificate quickly after completing the course.

• Ongoing Support: Our team is available to assist you via phone, email, or chat throughout your training journey.

Ready to Get Started?

Whether you’re completing your RSA certification for the first time or need to renew your current certificate, CFT offers flexible online courses that meet state requirements. Visit our RSA page to find the course that’s right for you and get started today.