Level 1

Food Safety Handler | Hospitality & Retail

SITXFSA005 (SITXFSA001) | Cost $85

Use Hygenic Practices for Food Safety

CFT’s Food Safety Handler Certificate is the perfect stepping stone for those beginning their careers in the food industry. This course covers all you need to know about preventing contamination and maintaining good personal hygiene practices, which can save lives!

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Hospitality & Retail Food Safety Handler – Level 1 Course Outline

SITXFSA005 (Previously SITXFSA001)

In this course, you’ll cover the rudimentary responsibilities of food handling and comprehensive information regarding personal hygiene and food safety best practices.

Who is this Course For? 

This course is for staff working in the hospitality and retail service sectors, including:

  • Kitchen Hands

  • Cooks

  • Chefs

  • Catering Staff

  • Food and Beverage Attendants

  • Sandwich Hands

  • Cooking Crew

  • Canteen Staff

Topics Covered


  • Introduction to food hygiene
  • Introduction to food poisoning, what causes it and the dangers involved.
  • Food safety hazards and the positioning cycle
  • Controlling bacterial growth

SITXFSA005 (…cont)

  • Handling food safely
  • Important aspects of personal hygiene include the correct clothing, behaviour, illness, and hand washing techniques.
  • Cleaning and sanitising workstations and food preparation zones
  • Pest control near food and food storage
  • Basic reporting requirements for cleaning and maintenance tasks.

Course Summary 

Course Level: Level 1

Course Code: SITXFSA005 (SITXFSA001)

Delivery: 100% online via flexible learning

Duration: Generally between 2-4 hours

Starting: Immediately access your course on enrolment

Completion: Download your certificate immediately after completion of the training.

Assessment Methods: A series of online questions to assess your knowledge, AND
a workplace practical skills assignment.


Want to know more?

Food Safety Handler

What Others Have to Say

Complete Your Course In 3 Easy Steps!

Step 1


Register and complete your payment online and get started straight away. No waiting for course access to be set up.

Step 2


Complete your training online, whenever you want at a pace that suits you.

Step 3


When all assessments are completed, you will receive access to your Nationally Accredited Statement of Attainment to download and print as required.

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Course Details

CFT’s Food Safety Handler Certificate (Level One) is a nationally accredited entry-level course for workers beginning their careers in the food industry within retail and hospitality sectors. The qualifications achieved as part of SITXFSA005 with CFT International are valid across Australia.

This level one course covers foundational information about how sound personal hygiene practices will help prevent the contamination of food causing food-borne illnesses and make sure students understand their responsibilities as food handlers.

The level one Food Safety Handler Certificate course is delivered via e-learning (online), which provides learners with the flexibility to study at their own pace in their own time. Once you have completed the Food Safety Handler course and achieved a passing grade, you will be able to download, save and print a PDF copy of your certificate.

Why Study a Food Safety Handler Course With CFT?

When you study the Food Safety Handler Course online with CFT, you’ll be able to learn, understand, and grow your skills at your own pace. Because our online food safety supervisor course can be taken from anywhere in the world, you can choose when and how you study.

  • Take the course online at your own pace
  • Basic computer skills will be required to complete the course
  • More applicants take around 4-hours to complete this training
  • There is no time limit on the course
  • Once you are assessed as competent, your Food Safety Level 1 certificate will be emailed to you or you can download your certificate from our portal.
  • Online or Email support is available 7 days a week between 7 am – 10 pm. Phone support is available during business hours

Frequently Asked Questions

It is a legal requirement across Australia that all Food Handlers are adequately trained in food safety. CFT’s Food Handling Certificate course is suitable for anyone that prepares, handles, or serves food as part of their job, even if it is not their primary focus.

Example roles that will benefit from the knowledge of the SITXFSA005 include chefs, kitchen hands, serving staff, or canteen workers.

Service station attendants might also be responsible for selling pies and sausage rolls alongside fuel. In this instance, they would need to be trained in adequate Food Safety Level 1.

CFT teaches the Food Handling Certificate (Level 1) with an emphasis on meeting the legal requirements of the nationally accredited course. Within this scope, the course also ensures that all handlers are well-equipped to prevent food safety incidences and have enough training to advance onto Level 2 training when ready.

As most of the course is hosted online, CFT encourages students to complete it at their leisure, ensuring that students are absorbing all the learning resources provided with the course. The time it takes you to complete the required modules is impacted by your existing knowledge of food safety and your English proficiency. Typically, it takes anywhere between 2-4 hours’ worth of study to complete the course.

It is entirely possible for students to complete all aspects of the Level 1 Food Handling Certificate on the day – but this is not necessary.

This course is vital to entry-level food handlers as it aims to enhance their skills around food and broaden their knowledge about properly handling food.

Within the food, retail, and hospitality industry, it is imperative to maintain high standards of personal hygiene and understand how to keep food safe from bacteria and germs. SITXFSA005 (previously SITXFSA001) stresses the importance of being aware of personal hygiene and understanding that anyone can unknowingly transmit viral infections through dirty hands, saliva, or strands of hair.

Finally, the course with CFT is important as it is a prerequisite for further study to become an accredited Food Safety Supervisor.

The course outline provided above is relevant solely to the hospitality or retail food business industry.

For handlers of food in the aged care, childcare, or medical sector, you will need to complete the food safety level 1 qualification in HLTFSE001.

For those working in Bakeries, food processing and other food manufacturing facilities, you will need to complete food safety units FBPFSY1002.

CFT’s list of Food Safety Courses outlines all relevant requirements.

Once you have successfully completed all of the online assessment tasks outlined in the SITXFSA005/SITXFSA001 program and verified your USI (`Unique Student Identifier’) on our database, you can access a copy of your secure e-certificate immediately and print it off securely from your home or office.

Assessment in the level 1 course combines two components:

A series of online questions to assess your knowledge, AND
A workplace practical skills assignment.
In order to be able to fully complete the assessment requirements for the CFT online aspects of the courses, students must have access to an appropriate working environment that permits the student to demonstrate to a suitably qualified third-party observer the relevant competencies. This aspect of the workplace assignment is completed on the job, in a real or simulated workplace environment.

If you are not working at the time of the assessment and need this certification in order to enter the workforce, please get in contact with the CFT team to discuss your options.

Further details can be found here.

Other Courses You Might be Interested In

Health & Community Services

Food Safety Handler - $85

HLTFSE001 is a course designed for those involved in food preparation within health and community settings, including Early Childhood, Hospitality Catering, and Aged Care.
Hospitality & Retail

Food Safety Supervisor (FSS) - $160

CFT's Food Safety Supervisor course is perfect if you are looking to work in restaurants, hotels, cafes, bistros, or any other similar environment.
Health & Community Services

Health & Community Food Safety Supervisor - $195

The Food Safety Supervisor course delivered by CFT teaches students the correct food safety supervision procedures for a range of roles in the Health & Community sector.

Real Stories from

Previous Students

I Highly recommend CFT food safety training to everyone who need to complete their food safety. The course material easy to understand and accessible on your own time.


Very professional course, easy to follow and complete. Friendly and informative staff on the phone. Would highly recommend CFT International for all of our food safety courses.

Barbara McConnell

I have completed two courses with CFT and very happy with the quality of the training and support provided by staff. I have used CFT International for many years and thoroughly recommend their training.

Joanne Lallantyne

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