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Provide Responsible Service of Alcohol - RSA Online
SITHFAB021 | Cost $49
VALID IN: SA, WA, NT, QLD
This course will teach you how to serve alcohol responsibly in compliance with liquor laws and as required by your workplace’s policies and is required for people serving alcohol in change to serving alcohol in South Australia, Western Australia, Northern Territory and Queensland.
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Course Outline - Provide Responsible Service of Alcohol - RSA Online
The CFT Provide Responsible Service of Alcohol Course (RSA Online) teaches you how to sell and serve alcohol responsibly, in compliance with liquor laws within your state as well as any specific workplace policies.
This course explains how to assist patrons to drink within appropriate limits, detect and prevent underage drinking, identify alcohol-affected customers, and identify customers to whom sale or service must be refused keeping your workplace safe for your customers and staff.
Who is this Course For?
Anyone who intends to work in licensed premises will need to complete an accredited Provide Responsible Service of Alcohol course. This includes:
- Bartenders
- Floor staff
- Promotions staff
- Managers
- Supervisors
- Function and Event Staff
- Licensees
- Security officers
- Alcohol delivery staff
- Volunteers serving alcohol
Please see here if you are based in VIC – RSA -> RSA Victoria
Topics Covered
- Problems associated with excessive consumption
- Alcohol and the law
- Who is responsible for the serving of alcohol?
- Facts about alcohol
- Improved atmosphere
- Handling difficult customers
Course Summary
Course Code: SITHFAB021
Delivery: 100% online via flexible learning
Duration: Generally between 1-2 hours. (but you can take up to 12 months).
Starting: Immediately access your course on enrolment
Completion: Downloadable certificate available immediately upon assessment completion.
Assessment Methods: eLearning sections and a Case Study comprised of multiple choice quiz, drag and drop, fill-in-the-blank answers.
Outcome: Nationally Recognised Statement of Attainment.
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Step 2
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Step 3
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When all assessments are completed, you will receive access to your Nationally Accredited Statement of Attainment to download and print as required.
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RSA – Online: Course Outcomes
Upon successful completion of the RSA Online course, you will be awarded a Statement of Attainment in Provide Responsible Service of Alcohol (RSA). This certification allows participants to work within Australia (excluding VIC) liquor laws with confidence and knowledge that they can handle any situation from challenging customers all while knowing when someone has had too much beer or wine!
The Provide Responsible Service of Alcohol (RSA Online) course is delivered via e-learning, which provides learners with the flexibility to study at their own pace in their own time. Once you have completed the RSA Online course and achieved a passing grade, you will be able to log in and download your printable certificate.
Frequently Asked Questions
Support- online via email, support@cft.edu.au or phone at 1300 665 633 during business hours or chat.
No, you don’t need to complete your training in one session, log in and out as time allows. The course will bookmark your progress.
You will need access to a computer and internet. We recommend basic computer skills and that you read our tips for studying online. Your internet should be of a good speed and stable to avoid connectivity issues.
Generally between 1-2 hours. (but you can take up to 12 months).
If you want to work serving alcohol in Western Australia, Queensland and Northern Territory you need the nationally accredited Provide Responsible Service of Alcohol Course code: SITHFAB021. Upon completion of your RSA training, you will receive the nationally accredited Provide Responsible Service of Alcohol certificate Course code: SITHFAB021.
If you want to work serving alcohol in South Australia, you need to do your RSA training with an organisation approved by the South Australian government. CFT is fully approved by the South Australian government to deliver RSA training online in South Australia. Upon completion of your RSA training, you will receive the nationally accredited Provide Responsible Service of Alcohol certificate Course code: SITHFAB021.
Click here to view this course – RSA SA
If you want to work serving alcohol in Victoria you must hold a RSA certificate delivered by an approved training organisation. CFT has been approved by Liquor Control Victoria to deliver RSA training to those working in Victoria. See our Liquor Control Victoria approval here. Upon completion of RSA training, you will receive two (2) certificates;
- the nationally accredited Provide Responsible Service of Alcohol certificate Course code: SITHFAB021 and
- the Liquor Control Victoria RSA certificate – this certificate is required for those working in alcohol service in Victoria.
Click here to begin your ONLINE Victorian RSA course now: RSA VIC
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