Provide Responsible Service of Alcohol RSA Melbourne & Victoria

SITHFAB021 | Cost $49

VALID IN: All States including Victoria & Melbourne (exc NSW)

This course will teach you how to serve alcohol responsibly in compliance with liquor laws and as required by your workplace’s policies. CFT has been approved by the Victorian Government, Liquor Control Victoria, to deliver RSA training online in Victoria.

Learn how to serve alcohol responsibly while complying with liquor laws and workplace regulations across Australia, including Victoria. This course is essential for anyone serving alcohol in these regions.

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Course Outline - Provide Responsible Service of Alcohol RSA Melbourne & Victoria

The CFT Responsible Service of Alcohol Course (including Melbourne & VIC) teaches you how to sell and serve alcohol responsibly, in compliance with liquor laws within your state as well as any specific workplace policies. The course provides you with the knowledge on identifying those who may be consuming too many drinks irresponsibly or showing signs that they’re intoxicated; then teaching these techniques so all customers stay safe while still getting paid!

Master techniques to identify customers consuming alcohol irresponsibly or displaying signs of intoxication in the CFT Responsible Service of Alcohol Course (Online). Ensure the safety of all patrons while complying with liquor laws in Melbourne and throughout Victoria and Australia.

Who is this Course For? 

Anyone who intends to work in licensed premises will need to complete an accredited Responsible Service of Alcohol course. This includes:

  • Bartenders
  • Floor staff
  • Promotions staff
  • Managers
  • Supervisors
  • Function and Event Staff
  • Licensees
  • Security officers
  • Alcohol delivery staff
  • Volunteers serving alcohol
  • Anyone intending to work in licensed premises in Melbourne and throughout Victoria.

Please see here if you are NOT based in Melbourne or VIC – RSA -> RSA Courses

Topics Covered

  • Problems associated with excessive consumption
  • Alcohol and the law in Melbourne and Victoria
  • Responsibilities of individuals serving alcohol in Victoria
  • Facts about alcohol relevant to Victoria
  • Strategies for creating an improved atmosphere in licensed premises in Melbourne and throughout Victoria
  • Techniques for handling difficult customers in Victorian establishments

Course Summary 

Course Code: SITHFAB021

Delivery: 100% online via flexible learning

Duration: Online self-paced course

Starting: Immediately access your course on enrolment

Completion:  Downloadable certificate available immediately upon assessment completion.

Assessment Methods: The RSA assessment typically includes eLearning sections comprised of multiple choice quiz, drag and drop, and fill-in-the-blank answers.  You are also required to submit x2 role-play videos.

Outcome: Nationally Recognised Statement of Attainment.

Liquor Control Victoria- Approved RSA Provider

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Complete Your Course In 3 Easy Steps!

Step 1


Register and complete your payment online and get started straight away. No waiting for course access to be set up.

Step 2


Complete your training online, whenever you want at a pace that suits you.

Step 3


When all assessments are completed, you will receive access to your Nationally Accredited Statement of Attainment to download and print as required.

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RSA – Melbourne & Victoria: Course Outcomes

Upon successful completion of this course, you will be awarded a Statement of Attainment in Responsible Service of Alcohol (RSA) SITHFAB021 This certification allows participants to work within Australian liquor laws (including VIC) with confidence and knowledge that they can handle any situation from challenging customers all while knowing when someone is intoxicated!

The Responsible Service of Alcohol (RSA) course is delivered via e-learning (online), which provides learners with the flexibility to study at their own pace in their own time. Once you have completed the RSA course and achieved a passing grade, CFT will email your Liquor Control Victoria and nationally accredited RSA certificates.

Frequently Asked Questions

An RSA course provides training on selling, serving, and supplying liquor. In Victoria, you must complete an RSA course by an approved training provider like CFT. The RSA training course covers VIC state liquor laws and how to serve and supply alcohol responsibly. Topics also teach students of the ways to assist customers in drinking safely, how to assess customer behaviour and how to refuse services. The online RSA course also teaches students how to conduct ID check processes and deal with minors.

  • Problems associated with excessive consumption
  • Alcohol and the law
  • Who is responsible for the serving of alcohol?
  • Facts about alcohol
  • Improved atmosphere
  • Handling difficult customers

WA, NT, QLD have separate RSA certification requirements

The time it takes to complete an RSA Melbourne course will differ between students. It mainly depends on existing knowledge, computer skills and the time they have set aside to complete the course. Various factors may impact a student’s training time.

The RSA Victoria courses are self-paced learning which means you can study in your own time. The course may take up to 6 hours but could be much less depending on your own prior experience in knowledge in service of alcohol. The course can be completed in multiple sittings as there are options to log in and out. Students are advised to give themselves ample time to complete the course.

CFT provides online Melbounre & VIC RSA training courses. RSA courses are available online for those who prefer learning online or find taking the course online more convenient for their schedule. Visit our RSA courses page on our website for more information.

Whether online or in a classroom, completing your RSA course with either option is just as effective. Getting your RSA Melbourne certificate through an online course does allow you to save time on commuting to in-person training programs. Online VIC RSA courses are also cheaper online than opting for a classroom course.

If you’re aspiring for alcohol service roles in Melbourne and  Victoria, you’ll require an RSA certificate from an approved training provider. CFT is endorsed by Liquor Control Victoria to provide RSA training in Victoria. Upon completion of our course, you’ll receive two certificates: the nationally accredited RSA certificate (SITHFAB021) and the Liquor Control Victoria RSA certificate, essential for positions in alcohol service in Victoria.

Completing an RSA course opens doors to various career paths in industries like bars, clubs, restaurants, hotels, event management, in-flight services, and catering. It also plays a pivotal role in mitigating issues such as intoxication-related problems, underage drinking, and drink-driving incidents.

Moreover, possessing an RSA certificate for your alcohol-serving establishment contributes to maintaining a positive reputation. Including RSA certificates on your resume or job applications demonstrates your dedication to continuous learning to prospective employers.


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Real Stories from

Previous Students

Hats off to CFT International, got my RSA in a day without any dramas or spending heaps of hours working through training modules whilst had a tough time with another company which is into dubious practices, assessments questions were not clear, took almost 1.5 days to get through confusing study material and felt they deliberately fail you to make more money. Didn’t check on reviews for this other company otherwise would have stayed away because of bad reviews.

Priya Jose

I completed the online RSA course through this company. I’d definitely recommend! It was quick and simple to follow, and support team was very responsive.

Sol Luna

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