Level 1 & 2

Food Safety Supervisor (FSS) | Hospitality & Retail

SITXSA005 & SITXFSA006 | Cost $160

Use Hygienic Practices for Food Safety & Participate in Safe Food Handling Practices

CFT’s Food Safety Supervisor course is perfect if you are looking to work in restaurants, hotels, cafes, bistros, or any other similar environment. With the knowledge and skills gained from this course, you will be able to confidently supervise others in the food handling process and help create a safe and healthy environment for everyone involved.

This course is for all Food Safety Supervisors in all States and Territories within Australia NOT NSW.

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Hospitality & Retail FSS (Level 1 & 2) Course Outline

This course will teach you how to use hygienic practices for food safety, and how to participate in safe food handling practices. As a Food Safety Supervisor, you will be responsible for ensuring that the food you prepare is safe to eat. You will learn about the different types of food contaminants, how to prevent them from spreading, and what to do if there is a food safety incident.

Who is this Course For? 

This course is for Food Safety Supervisors working in the hospitality and retail service sectors who are supervising:

  • Kitchen Hands

  • Cooks

  • Chefs

  • Catering Staff

  • Food and Beverage Attendants

  • Sandwich Hands

  • Cooking Crew

  • Canteen Staff

Topics Covered


  • Introduction to food hygiene
  • Introduction to food poisoning, what causes it and the dangers involved.
  • Food safety hazards and the positioning cycle
  • Controlling bacterial growth
  • Handling food safely
  • Important aspects of personal hygiene include the correct clothing, behaviour, illness, and hand washing techniques.
  • Cleaning and sanitising workstations and food preparation zones
  • Pest control near food and food storage
  • Basic reporting requirements for cleaning and maintenance tasks.


  • Food safety hazards are monitored and controlled as required by the food safety program
  • Food safety information is recorded to meet requirements of the food safety program
  • Processes or conditions which could result in a breach of food safety procedures are identified and
  • Corrective action is taken in accordance with the food safety program
  • Use food safety program information to find advice on food safety responsibilities relating to own work
  • Report practices or processes in own work that could result in unsafe food
  • Follow procedures to identify, separate and report product which is or may be non-conforming and/or
    implement other necessary corrective action within level of responsibility
  • Participate in investigating and reporting on unsafe food as identified by internal monitoring and/or
    customer complaints

Course Summary 

Course Level: Level 1 & 2

Course Code: SITXSA005 & SITXFSA006

Delivery: 100% online via flexible learning

Duration: Generally between 4 - 6 hours

Starting: Immediately access your course on enrolment

Completion: Download your certificate immediately after completion of the training.

Assessment Methods: A series of online questions to assess your knowledge, AND
a workplace practical skills assignment.


Want to know more?

Hospitality & Retail- Food Safety Supervisor

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Complete Your Course In 3 Easy Steps!

Step 1


Register and complete your payment online and get started straight away. No waiting for course access to be set up.

Step 2


Complete your training online, whenever you want at a pace that suits you.

Step 3


When all assessments are completed, you will receive access to your Nationally Accredited Statement of Attainment to download and print as required.

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Course Details

The Food Safety Supervisor Course (course codes SITXFSA005 & SITXFSA006) has been designed to equip students with the knowledge and skills that are required to supervise in the preparation and handling of food in hospitality & retail roles.

Students that enrol in CFT’s Food Safety Supervisor course will learn how to follow hygiene practices for food safety and participate in safe food handling in restaurants, hotels, cafes, and bistros – just to name a few. By completing this course, students will be able to help prevent foodborne illness and keep their customers safe.

The Food Safety Supervisor Certificate course is delivered via e-learning (online), which provides learners with the flexibility to study at their own pace in their own time. Once you have completed the Food Safety Supervisor course and achieved a passing grade, you will be able to download, save and print a PDF copy of your certificate.

Why Study a Food Safety Supervisor (FSS) Course With CFT?

When you study the Food Safety Supervisor online with CFT, you’ll be able to learn, understand, and grow your skills at your own pace. Because our online Food Safety Supervisor course can be taken from anywhere in the world, you can choose when and how you study.

  • Take the course online at your own pace
  • Basic computer skills will be required to complete the course
  • More applicants take around 4-hours to complete this training
  • There is no time limit on the course
  • Once you are assessed as competent, your Food Safety Level 1 & 2 certificate will be emailed to you or you can download your certificate from our portal.
  • Online or Email support is available 7 days a week between 7 am – 10 pm. Phone support is available during business hours

Frequently Asked Questions

Yes! CFT offers online training for the Food Safety Supervisor course for those in hospitality and retail. Online training allows you to choose when and where you study, considering your other commitments. Online students can even print off their certificates.

Here are some of the reasons our students love to study online:

  • Flexible learning: You can stop and start your training at any time.
  • The total course time will vary depending on your primary computer skills and Food Safety knowledge.
  • Generally, most students will take between 4 to 6 hours to complete the food safety supervisor course.
  • Upon completing all assessment tasks and your practical skills demonstration has been assessed as competent, you will immediately have access to your certificate.
  • Online or Email support is available seven days a week between 7am – 10pm.
  • Phone support is available during business hours.

An eligible Food Business (retail or food service) must have an FSS appointed for each premise.

If the appointed FSS resigns or changes location, the business must establish a new FSS within 30 days.

Students will be assessed under two key components:

  • A series of online questions to assess your knowledge, AND
  • A workplace practical skills assignment.

A qualified third-party observer will assess the workplace assignment in a job or simulated workplace environment.

CFT online courses are available 24/7, 365 days a year, so you can study anywhere and at any time. The completion rate varies for each student, with some of our students completing the entire course in one sitting, while others take a few days to complete it.

The online course is designed so that students can break up sessions, so they are not overwhelmed with the pressure to finish the course in one session. CFT believes that the end goal is to complete the certification. The amount of time it takes you to complete the course is unimportant.

Yes, an upfront payment is required before starting the Food Safety Supervisor course online. CFT accepts payment by Visa, Mastercard or American Express.

If you don’t currently have a workplace or workplace supervisor this practical assignment can be completed in your home kitchen as a simulated environment and observed by someone suitably experienced in food preparation.

If you don’t have anyone suitable you can take either images or videos of you performing these tasks and submit them to us as evidence that you have these skills.

Please note you do need to complete the Food Safety Program records contained in the assignment. You are welcome to use our template or you can submit actual records of your own.

Food Safety Supervisors in a food business will ensure the business practices governing correct food safety standards and codes are followed. They also keep track of staff knowledge on safely handling food and will enforce performance checks to prevent food practice breaches.

Other Courses You Might be Interested In

Hospitality & Retail

Food Safety Handler - $85

CFT's Food Safety Handler Certificate is the perfect stepping stone for those beginning their careers in the food industry. This course covers all you need to know about preventing contamination and maintaining good personal hygiene practices, which can save lives!
Health & Community Services

Food Safety Handler - $85

HLTFSE001 is a course designed for those involved in food preparation within health and community settings, including Early Childhood, Hospitality Catering, and Aged Care.
NSW Food Safety

NSW Food Safety Supervisor Certificate - $195

The NSW Food Safety Supervisor Certificate (course codes SITXFSA005 & SITXFSA006) has been designed to equip students with the knowledge and skills that are required to supervise in the preparation and handling of food in NSW.

Real Stories from

Previous Students

I Highly recommend CFT food safety training to everyone who need to complete their food safety. The course material easy to understand and accessible on your own time.


Very professional course, easy to follow and complete. Friendly and informative staff on the phone. Would highly recommend CFT International for all of our food safety courses.

Barbara McConnell

I have completed two courses with CFT and very happy with the quality of the training and support provided by staff. I have used CFT International for many years and thoroughly recommend their training.

Joanne Lallantyne

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