How to Get Your RSA Certificate: A Step-by-Step Guide

The first step in getting your RSA certificate is to understand the legal requirements in the state or territory where you plan to work. Each state has its own laws surrounding alcohol service, and some may require specific state-recognised training.

For example, if you’re planning to work in Victoria, RSA training must be completed through a provider recognised by Liquor Control Victoria. CFT offers the RSA Victoria Course, which is fully approved and recognised by Liquor Control Victoria. For most other states, CFT’s National RSA Course will meet the required standards.

Click here to learn more about state requirements for RSA courses

Once you’ve determined the specific requirements for your state, the next step is to choose a recognised training provider. It’s important to select a Registered Training Organisation (RTO) that is accredited to deliver RSA courses that comply with state and national regulations.

CFT is a nationally recognised RTO offering both state-specific RSA courses (such as the RSA Victoria course) and national RSA training that is recognised in most Australian states and territories. With 25+years of experience in Responsible Service and Food Safety Training, CFT provides high-quality online courses that fit your schedule.

After choosing your training provider, the next step is to enrol in the RSA course. At CFT, the enrolment process is simple and fully online. You can visit our website, select the course that matches your state’s requirements, and enrol in just a few clicks.

You’ll receive access to the course materials and can start learning at your own pace. Whether you’re completing the RSA Victoria Course or the National RSA Course, CFT’s flexible online format allows you to complete your training at a time that suits you.

Once enrolled, you’ll need to work through the course modules. The RSA course covers a range of topics designed to ensure you have the skills and knowledge to serve alcohol responsibly.

Some of the key topics include:

• Understanding alcohol laws and regulations in Australia
• Identifying and preventing intoxication
• Refusing service and handling difficult customers
• Promoting responsible drinking

Each module provides valuable information and practical examples to help you understand the complexities of alcohol service in a hospitality setting.

At the end of your RSA training, you’ll be required to complete an assessment. Assessment methods typically include eLearning sections comprised of multiple-choice quizzes, drag-and-drop tasks, and fill-in-the-blank answers. You are also required to submit two role-play assignments, which demonstrate how you would handle scenarios such as refusing service to an intoxicated customer.

The assessment is designed to test your understanding of the course content and ensure that you’re fully prepared to serve alcohol responsibly in a real-world setting.

Upon successfully completing the assessment, you’ll receive your RSA certificate. If you’re completing CFT’s RSA Victoria Course, you’ll receive a Victorian RSA certificate recognised by Liquor Control Victoria. For those completing the National RSA Course, your statement of attainment will be recognised in most other states and territories.

At CFT, we offer a fast-track certification process, so you’ll receive your statement of attainment quickly, allowing you to begin working in the hospitality or retail sector without delay.