Victoria / VIC / Melbourne

RSA Melbourne | RSA Victoria | Responsible Service of Alcohol

SITHFAB021 | Cost $49

This course will teach you how to serve alcohol responsibly in compliance with liquor laws and as required by your workplace’s policies.
CFT has been approved by the Victorian Government, Liquor Control Victoria, to deliver RSA training in Victoria and Melbourne online. (You are no longer required to complete a 4-hour face-to-face class.)

This course is required if you are serving alcohol in any of the following locations:

  • RSA Victoria
  • RSA Melbourne

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RSA Melbourne | RSA Victoria Course Outline

The CFT Responsible Service of Alcohol Course (RSA Victoria/ RSA Melbourne) teaches you how to sell and serve alcohol responsibly, in compliance with liquor laws within your state as well as any specific workplace policies.

This course explains how to assist patrons to drink within appropriate limits, detect and prevent underage drinking and identify alcohol-affected customers, and identify customers to whom sale or service must be refused keeping your workplace safe for your customers and staff.

Who Is An RSA Certificate For? 

Anyone who intends to work in licensed premises will need to complete an accredited Responsible Service of Alcohol course. This includes:

  • Bartenders
  • Floor staff
  • Promotions staff
  • Managers
  • Supervisors
  • Function and Event Staff
  • Licensees
  • Security officers
  • Alcohol delivery staff
  • Volunteers serving alcohol

Please see here if you are NOT based in Melbourne or VIC – RSA -> RSA Courses

Topics Covered

  • Problems associated with excessive consumption
  • Alcohol and the law
  • Who is responsible for the serving of alcohol?
  • Facts about alcohol
  • Improved atmosphere
  • Handling difficult customers

Course Summary 

Course Code: SITHFAB021

Delivery: 100% online via flexible learning

Duration: Generally between 1-2 hours. (but you can take up to 12 months).

Starting: Immediately access your course on enrolment

Completion:  Once you complete your RSA VIC/ RSA Melbourne course we will generate your Victorian RSA certificate in the Liquor Control Victoria Database and email a secure copy to you.

Assessment Methods: eLearning sections and a Case Study comprised of multiple choice quiz, drag and drop, fill-in-the-blank answers.

Valid For: Liquor Control Victoria RSA certificates need to be refreshed every 3 years.

Outcome: Nationally Accredited Statement of Attainment.


Want to know more?

CFT has been approved by Liquor Control Victoria to deliver RSA Melbourne | RSA Victoria

Click here to view our approval

Licensees and staff are subject to mandatory RSA requirements and have one month from the date they first sell, offer for sale, or serve liquor on the licensed premises to complete the Victorian government-approved RSA program with an approved RTO like CFT International.

CFT is a Liquor Control Australia-approved RSA trainer. When you complete your Victorian RSA course with CFT you will be issued the Victorian RSA certificate that is required to work in the industry. We will also issue the national RSA SITHFAB021 certificate.

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Complete Your Course In 3 Easy Steps!

Step 1


Register and complete your payment online and get started straight away. No waiting for course access to be set up.

Step 2


Complete your training online, whenever you want at a pace that suits you.

Step 3


When all assessments are completed, you will receive access to your Nationally Accredited Statement of Attainment to download and print as required.

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RSA Melbourne | RSA Victoria: Course Outcomes

Upon successful completion of this course, you will be awarded a Statement of Attainment in Responsible Service of Alcohol (RSA) SITHFAB021 This certification allows participants to work within Australian liquor laws (including VIC) with confidence and knowledge that they can handle any situation from challenging customers all while knowing when someone is intoxicated!

The Responsible Service of Alcohol (RSA) course is delivered via e-learning (online), which provides learners with the flexibility to study at their own pace in their own time. Once you have completed the RSA course and achieved a passing grade, CFT will email your Liquor Control Victoria and nationally accredited RSA certificates.


Frequently Asked Questions

An RSA course provides training on selling, serving, and supplying liquor. In Victoria, you must complete an RSA course by an approved training provider like CFT. The RSA training course covers VIC state liquor laws and how to serve and supply alcohol responsibly. Topics also teach students of the ways to assist customers in drinking safely, how to assess customer behaviour and how to refuse services. The online RSA course also teaches students how to conduct ID check processes and deal with minors.

  • Problems associated with excessive consumption
  • Alcohol and the law
  • Who is responsible for the serving of alcohol?
  • Facts about alcohol
  • Improved atmosphere
  • Handling difficult customers

WA, NT, QLD have separate RSA certification requirements

The time it takes to complete an RSA Melbourne course will differ between students. It mainly depends on existing knowledge, computer skills and the time they have set aside to complete the course. Various factors may impact a student’s training time.

Generally, students can take between 2 and 4 hours to complete RSA VIC training. The course can be completed in multiple sittings as there are options to log in and out. Students are advised to give themselves ample time to complete the course.

All you need is a good internet connection to ensure your training process is smooth!

CFT provides online RSA Victoria / RSA Melbourne training courses. RSA courses are available online for those who prefer learning online or find taking the course online more convenient for their schedule. Visit our RSA courses page on our website for more information.

Whether online or in a classroom, completing your RSA course with either option is just as effective. Getting your RSA Melbourne certificate through an online course does allow you to save time on commuting to in-person training programs. Online RSA Victoria courses are also cheaper online than opting for a classroom course.

Completing an RSA course allows you to have a career in various industries, from bars, clubs, restaurants, hotels, event management, in-flight and catering services. It is also beneficial in reducing problems or even crimes that can result from intoxication, juvenile drinking and drink and drive cases.

In addition, if you have a business that serves alcohol, having an RSA certificate ensures you maintain a good reputation for your establishment. RSA certificates on your resume or job applications indicate your commitment to learning to future employers.

An RSA Victoria / RSA Melbourne certificate does not expire once issued. However, staff subject to mandatory RSA requirements will need to renew their certificate after three years.

All licensees and staff selling, offering, or serving liquor for general, on-premises, packaged liquor, and late-night licenses must complete the approved RSA online refresher course within three years of completing their last RSA program (and every three years thereafter).
You can renew your refresher for free here:

NO – CFT e-learning is competency-based training. You will have the opportunity to re-attempt the questions If you answer questions incorrectly, you also have the chance to review the correct answers. CFT Support Team is available to assist with any help you may need. CFT staff can also track students who are having difficulties and can offer study support where required

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Real Stories from

Previous Students

Hats off to CFT International, got my RSA in a day without any dramas or spending heaps of hours working through training modules whilst had a tough time with another company which is into dubious practices, assessments questions were not clear, took almost 1.5 days to get through confusing study material and felt they deliberately fail you to make more money. Didn’t check on reviews for this other company otherwise would have stayed away because of bad reviews.

Priya Jose

I completed the online RSA course through this company. I’d definitely recommend! It was quick and simple to follow, and support team was very responsive.

Sol Luna

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