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Provide Responsible Service of Alcohol RSA Victoria (inc Melbourne)
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SITHFAB021 with Liquor Control Victoria (LCV) RSA Certificate
Valid In: All States including Victoria & Melbourne (exc NSW)
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This course will teach you how to serve alcohol responsibly in compliance with liquor laws and as required by your workplace’s policies. CFT has been approved by the Victorian Government, Liquor Control Victoria, to deliver RSA training online in Victoria.
Learn how to serve alcohol responsibly while complying with liquor laws and workplace regulations across Australia, including Victoria. This course is essential for anyone serving alcohol in these regions.
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Provide Responsible Service of Alcohol RSA Victoria (inc Melbourne)
Course Details
- Course Name: CFT Responsible Service of Alcohol Course (RSA Victoria including Melbourne)
- Duration: Flexible online format
- Description: In this online course tailored for Melbourne and Victoria, participants will learn essential techniques for responsibly serving alcohol. Gain proficiency in recognising signs of intoxication, intervening effectively, and ensuring patron safety while adhering to liquor laws and workplace policies in Victoria, and throughout Australia.
The CFT Responsible Service of Alcohol Course (RSA Victoria including Melbourne) teaches you how to sell and serve alcohol responsibly, in compliance with liquor laws within your state as well as any specific workplace policies. The course provides you with the knowledge on identifying those who may be consuming too many drinks irresponsibly or showing signs that they’re intoxicated; then teaching these techniques so all customers stay safe while still getting paid!
Master techniques to identify customers consuming alcohol irresponsibly or displaying signs of intoxication in the CFT Responsible Service of Alcohol Course (Online RSA Victoria including Melbourne). Ensure the safety of all patrons while complying with liquor laws in Melbourne and throughout Victoria and Australia.
Anyone who intends to work in licensed premises in Victoria, including Melbourne, will need to complete an accredited Provide Responsible Service of Alcohol (RSA Victoria with Liquor Control Victoria (LCV) RSA Certificate) course. This includes:
- Bartenders
- Floor staff
- Promotions staff
- Managers
- Supervisors
- Function and Event Staff
- Licensees
- Security officers
- Alcohol delivery staff
- Volunteers serving alcohol
- Anyone intending to work in licensed premises in Melbourne and throughout Victoria.
Please see here if you are NOT based in Melbourne or VIC – RSA -> RSA Courses
- Problems associated with excessive consumption
- Alcohol and the law in Melbourne and Victoria
- Responsibilities of individuals serving alcohol in Victoria
- Facts about alcohol relevant to Victoria
- Strategies for creating an improved atmosphere in licensed premises in Melbourne and throughout Victoria
- Techniques for handling difficult customers in Victorian establishments
Why Study With CFT?
- Rapid Certification: Obtain your certificate immediately upon course completion.
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- Transparent Billing: No unexpected fees or costs – our pricing is transparent.
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- Instant Access: Enrol instantly and commence your learning journey right away.
- Commitment to Excellence: Our courses are designed to meet and exceed the highest standards in alcohol service training.
Course Summary
Course Code:
SITHFAB021 with Liquor Control Victoria (LCV) RSA Certificate
Valid In: All States including Victoria & Melbourne (exc NSW)
Delivery: 100% online via flexible learning
Duration: Self-paced online course, completed in up to 6 hours
Starting: Immediately access your course on enrolment
Completion: Once you complete the course, your Liquor Control Victoria (LCV) RSA certificate will be processed promptly and emailed to you shortly. You can also immediately download your Nationally Recognised RSA certificate for other states.
Assessment Methods: The RSA assessment typically includes eLearning sections comprised of multiple choice quiz, drag and drop, and fill-in-the-blank answers. You are required to submit two case study assignments, which can be completed via video or written script.
Outcome: Nationally Recognised Statement of Attainment.
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Learn More About RSA Victoria
This course will teach you how to serve alcohol responsibly in compliance with liquor laws and as required by your workplace's policies in accordance to VIC Government requirements.
Upon successful completion of this course, you will be awarded a Statement of Attainment in Responsible Service of Alcohol (RSA) SITHFAB021 with Liquor Control Victoria (LCV) RSA Victoria Certificate This certification allows participants to work within Australian liquor laws (including VIC) with confidence and knowledge that they can handle any situation from challenging customers all while knowing when someone is intoxicated!
The Responsible Service of Alcohol (RSA Victoria including Melbourne) course is delivered via e-learning (online), which provides learners with the flexibility to study at their own pace in their own time. Once you complete your RSA Victoria course, your Liquor Control Victoria (LCV) RSA certificate will be processed promptly and emailed to you shortly. You can also immediately download your Nationally Recognised RSA certificate for other states.
CFT are a Victoria Government Approved Training Provider
Embark on a journey through the bustling streets and vibrant venues of Victoria’s hospitality landscape, where the Responsible Service of Alcohol (RSA) serves as both a legal obligation and a testament to professionalism and safety. Let’s dive into the essential information outlined on the Victorian Government’s RSA webpage, shedding light on the pathway to compliance and excellence in the hospitality industry.
In Victoria, RSA training is a mandatory requirement for individuals involved in selling, offering, or serving alcohol under various liquor licences, including general, on-premises, late night, and packaged liquor licenses. Additionally, RSA training may be compulsory in other scenarios where special conditions are attached to the liquor licence, emphasising the government’s commitment to ensuring responsible alcohol service across the board.
The approved RSA course in Victoria is the nationally accredited “Provide responsible service of alcohol” (SITHFAB021) course, delivered by registered training organisations (RTOs) approved by Liquor Control Victoria (LCV). While training in the previous version, SITHFAB002, is still valid until January 1, 2024, individuals are encouraged to transition to the updated SITHFAB021 course to stay aligned with current regulations and best practices.
Completion of RSA training is a timely process, with individuals required to finish their training within one month from the date of their first liquor supply. Even those under the age of 18 can undertake RSA training, although they must wait until they reach the legal drinking age of 18 before serving alcohol.
Recognising the importance of maintaining the integrity of RSA training, LCV-approved training organisations are easily identifiable through the “Liquor Control Victoria Approved RSA Provider” wordmark, providing assurance to individuals seeking quality training experiences.
For those holding RSA certification from another state or territory, Victoria offers a bridging course to obtain a Victorian RSA certificate, facilitating employment within Victorian venues. This bridging course, available free of charge, ensures seamless transition and compliance with Victorian liquor laws.
An RSA Melbourne & Victoria certificate is valid for 3 years. After this period, you’ll need to update your certification by completing an RSA refresher course. This is mandatory for all licensees and staff involved in selling, offering, or serving liquor under general, on-premises, packaged liquor, and late-night licenses. To stay compliant, make sure to complete the approved RSA online refresher course within three years of your last RSA program—and every three years after that.
You can renew your refresher for free here: RSA Refresher Course
It’s clear that earning an RSA certificate in Victoria opens doors to a world of opportunities within the dynamic hospitality sector while reaffirming the commitment to responsible alcohol service and patron safety.
Cheers to responsible service and a thriving hospitality future in Victoria!
Frequently Asked Questions : RSA Victoria
An RSA course provides training on selling, serving, and supplying liquor. In Victoria, you must complete an RSA course by an approved training provider like CFT. The RSA training course covers VIC state liquor laws and how to serve and supply alcohol responsibly. Topics also teach students of the ways to assist customers in drinking safely, how to assess customer behaviour and how to refuse services. The online RSA course also teaches students how to conduct ID check processes and deal with minors.
- Problems associated with excessive consumption
- Alcohol and the law
- Who is responsible for the serving of alcohol?
- Facts about alcohol
- Improved atmosphere
- Handling difficult customers
WA, NT, QLD have separate RSA certification requirements
The time it takes to complete an RSA Victoria (with Liquor Control Victoria (LCV) RSA Certificate) course will differ between students. It mainly depends on existing knowledge, computer skills and the time they have set aside to complete the course. Various factors may impact a student’s training time.
The RSA Victoria courses are self-paced learning which means you can study in your own time. The course may take up to 6 hours but could be much less depending on your own prior experience in knowledge in service of alcohol. The course can be completed in multiple sittings as there are options to log in and out. Students are advised to give themselves ample time to complete the course.
CFT provides online Melbourne & VIC RSA training courses. RSA courses are available online for those who prefer learning online or find taking the course online more convenient for their schedule. Visit our RSA courses page on our website for more information.
Whether online or in a classroom, completing your RSA course with either option is just as effective. Getting your RSA Melbourne certificate through an online course does allow you to save time on commuting to in-person training programs. Online VIC RSA courses are also cheaper online than opting for a classroom course.
If you’re aspiring for alcohol service roles in Melbourne and Victoria, you’ll require an RSA certificate from an approved training provider. CFT is endorsed by Liquor Control Victoria to provide RSA training in Victoria. Upon completion of our course, you’ll receive two certificates: the nationally accredited RSA certificate (SITHFAB021) and the Liquor Control Victoria RSA certificate, essential for positions in alcohol service in Victoria.
Completing an RSA course opens doors to various career paths in industries like bars, clubs, restaurants, hotels, event management, in-flight services, and catering. It also plays a pivotal role in mitigating issues such as intoxication-related problems, underage drinking, and drink-driving incidents.
Moreover, possessing an RSA certificate for your alcohol-serving establishment contributes to maintaining a positive reputation. Including RSA certificates on your resume or job applications demonstrates your dedication to continuous learning to prospective employers.
An RSA Melbourne & Victoria RSA Certificate is valid for 3 years. After this period, you’ll need to update your certification by completing an RSA Refresher course. This is mandatory for all licensees and staff involved in selling, offering, or serving liquor under general, on-premises, packaged liquor, and late-night licenses. To stay compliant, make sure to complete the approved RSA online refresher course within three years of your last RSA program—and every three years after that.
You can renew your refresher for free here: RSA Refresher Course| Liquor.vcglr.vic.gov.au
RSA certificates are valid for 3 years from the date of issue. The RSA certificate does not provide an expiry date so please make a note to yourself to remember to renew your RSA certificates 3 years after the date of issue. If you miss the renewal period or your certificate lapses, you can complete the initial RSA course again.
LCV RSA certificates are usually issued the same day that you are assessed as competent in your VIC RSA course. The LCV RSA certificate is emailed to the learner, in PDF form. Learners should check their inbox, spam and junk folders to find the email with LCV RSA certificate attached.
RSA Victoria (including Melbourne): All your questions answered
Real Stories from our
Previous Students
"I am extremely satisfied with the courses I’ve completed and will absolutely recommend your services to others. If you're looking for a top-tier training provider, I can't recommend CFT enough!"
"Recently, I needed to complete a Responsible Service of Alcohol (RSA) course, and CFT International was recommended by a friend.
After doing some research, I discovered that CFT is registered with the Australian Skills Quality Authority, which gave me confidence to proceed—and I'm so glad I did!
My experience with CFT has been outstanding! In fact, I was so impressed that I returned to their site to complete another certificate course.
Each course was well-structured, professional, and incredibly relevant. The presentation wasn’t just dry theory; it was brought to life with workplace scenarios through videos and photos.
This made it feel like I was right there in the classroom or workplace, which really helped drive the points home. Watching these videos gave me a clear understanding of what’s expected in various real-world situations.
One feature I particularly appreciated was that I couldn’t progress to the next level unless I fully understood the current one. This allowed me to take thorough notes and revisit areas I wasn’t completely confident in before moving on to the final assessments. It made the learning experience much more comprehensive and ensured I retained the information.
On top of that, their customer service is top-notch. I had to call once to clarify a point, and the help I received was excellent—special thanks to Carmel for her patience and guidance.
Thank you, CFT!"
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