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RSA Victoria

SITHFAB021 Responsible Service of Alcohol inc LCV Certificate

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Course Summary 

Course Code:

SITHFAB021

Delivery: 100% online via flexible learning

Duration: Self-paced online course, completed in up to 6 hours

Starting: Immediately access your course on enrolment

Completion:  Downloadable certificate available immediately upon assessment completion.

Assessment Methods: The RSA assessment typically includes eLearning sections comprised of multiple choice quiz, drag and drop, and fill-in-the-blank answers.  You are also required to submit x2 role-play videos.

Outcome: Nationally Recognised Statement of Attainment.

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About This Course

SITHFAB021 Provide Responsible Service of Alcohol training (Victoria)

  • Course Name: SITHFAB021 Provide Responsible Service of Alcohol (Victoria).
  • Certificates: RSA Certificate of Completion (required for working in Victoria) and SITHFAB021 Statement of Attainment. 
  • Duration: Flexible online format
  • Description: In this online course tailored for Melbourne and Victoria, participants will learn essential techniques for responsibly serving alcohol. Gain proficiency in recognising signs of intoxication, intervening effectively, and ensuring patron safety while adhering to liquor laws and workplace policies in Victoria, and throughout Australia.

Course Outline

The SITHFAB021 Provide Responsible Service of Alcohol (Victoria) course teaches you how to serve alcohol responsibly while following liquor laws and workplace policies.

You’ll learn how to spot signs of intoxication, handle difficult situations, and keep customers safe—all while staying compliant with Victorian and national regulations. Whether you’re working in a bar, restaurant, or any licensed venue, this course gives you the skills and confidence to serve responsibly.

Not working in Victoria? See our RSA courses for other states -> RSA Courses

Who Is This Course For?

In Victoria, anyone selling, offering or serving liquor in venues with these types of licences must complete RSA training:

  • general and late-night (pubs, hotels and taverns)
  • on-premises and late-night (bars and nightclubs)
  • packaged liquor (bottle shops and supermarkets)
  • any other licence type if a licence condition

Not based in Victoria? See our RSA courses for other states -> RSA Courses

Topics Covered

  • Problems associated with excessive consumption
  • Alcohol and the law in Melbourne and Victoria
  • Responsibilities of individuals serving alcohol in Victoria
  • Facts about alcohol relevant to Victoria
  • Strategies for creating an improved atmosphere in licensed premises in Melbourne and throughout Victoria
  • Techniques for handling difficult customers in Victorian establishments

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Government-Approved RSA Training with No Hidden Fees!

FeatureCFTOther Provider
Same-Day Marking Included Can Take Days
Vic & National Certificate Included Extra Fees Apply
7 Day Support Yes Limited or None
Pass or Money Back Yes No Refunds
Certificate Sent Included Unexpected Fees
No Hidden Costs One Price - No Surprise Extra Fees After Enroling

Liquor Control Victoria (LCV) RSA Certificate

Upon completing the CFT Responsible Service of Alcohol (RSA) course for Victoria, you'll receive your Liquor Control Victoria (LCV) RSA Certificate via email. This certificate confirms your compliance with Victorian liquor laws and is valid for 3 years.

As an approved provider by Liquor Control Victoria (LCV), CFT ensures our training meets state regulations, giving you a fully recognised certification. The LCV RSA Certificate is required for anyone working in licensed venues across Victoria and demonstrates your ability to serve alcohol responsibly and maintain a safe environment.

LCV- RSA Certificate

Study Information

Delivery Details

Delivery Mode: 100% online via flexible learning

Duration: Self-paced online course, completed in up to 6 hours.

Time Limit: There is no time limit to complete the course.

Technical Requirements:

  • You will need access to a computer and internet.
  • We recommend basic computer skills and that you read our tips for studying online.
  • Your internet should be of a good speed and stable to avoid connectivity issues.

Entry Requirements

Minimum Age: There is no minimum age requirements for this course. Note: you must be 18 to serve or supply alcohol in a licensed venue.

Language, literacy, and numeracy (LLN) requirements: There are no formal requirements for LLN but it is expected that you have at least a basic understanding of the English language.

Identification Requirements: When enrolling, you will be required to upload photo ID to confirm your identity.

Assessment Information

Assessment Methods: The RSA assessment typically includes eLearning sections comprised of multiple choice quiz, drag and drop, and fill-in-the-blank answers. You are required to submit two case study assignments, which can be completed via video or written script.

Certification

What You Receive: When you successfully complete the training, you’ll receive two certificates:

  • A nationally recognised Statement of Attainment (SITHFAB021 – Provide Responsible Service of Alcohol)
  • A Liquor Control Victoria (LCV) certificate, required to work in licensed venues in Victoria.

When Will You Received Your Certificate:

  • Upon course completion, you will immediately have access to download your Nationally Recognised RSA Certificate.
  • Your LCV RSA certificate will be emailed to you once you have completed your LCV RSA course.

What Others Say About Our Courses

Learn More About RSA Victoria

This course will teach you how to serve alcohol responsibly in compliance with liquor laws and as required by your workplace's policies in accordance to VIC Government requirements.

Frequently Asked Questions : RSA Victoria

A Victorian RSA (Responsible Service of Alcohol) course provides essential training on the legal and responsible sale, service, and supply of alcohol in Victoria. To work in a licensed venue, you must complete your RSA through a Liquor Control Victoria (LCV) approved training provider, like CFT.

The course covers:

  • Victorian liquor laws and your legal responsibilities when serving alcohol
  • How to serve and supply alcohol responsibly to reduce alcohol-related harm
  • Identifying signs of intoxication and managing customer behavior
  • Refusing service when necessary
  • Checking IDs correctly and understanding the rules around minors in licensed venues

When you successfully complete a Victorian RSA course, you will receive:

  • A nationally recognised Statement of Attainment for the unit SITHFAB021 – Provide Responsible Service of Alcohol
  • A Liquor Control Victoria (LCV) RSA Certificate of Completion, which is required to work in licensed venues across Victoria

Completing an approved RSA course ensures you meet legal requirements and can work in licensed venues throughout Victoria.

A standard RSA is the nationally accredited SITHFAB021 – Provide Responsible Service of Alcohol course, which is required to serve alcohol in most states and territories across Australia. However, Victoria has additional requirements set by Liquor Control Victoria (LCV).

A RSA Victoria includes the standard national training but also covers specific Victorian liquor laws and regulations. It must be completed through an LCV-approved training provider like CFT.

When you complete a Victorian RSA, you receive:

  • A nationally recognised Statement of Attainment for SITHFAB021 – Provide Responsible Service of Alcohol
  • A Liquor Control Victoria (LCV) RSA Certificate of Completion, which is required to work in licensed venues in Victoria

If you have an RSA from another state, you may need to complete a Victorian RSA bridging course to meet local requirements.

WA, NT, QLD have separate RSA certification requirements

The time it takes to complete an RSA Victoria (with Liquor Control Victoria (LCV) Certificate of Completion) course will differ between students. It mainly depends on existing knowledge, computer skills and the time they have set aside to complete the course. Various factors may impact a student’s training time.

The RSA Victoria courses are self-paced learning which means you can study in your own time. The course may take up to 6 hours but could be much less depending on your own prior experience in knowledge in service of alcohol. The course can be completed in multiple sittings as there are options to log in and out. Students are advised to give themselves ample time to complete the course.

CFT provides online Melbourne & VIC RSA training courses. RSA courses are available online for those who prefer learning online or find taking the course online more convenient for their schedule. Visit our RSA courses page on our website for more information.

Whether online or in a classroom, completing your RSA course with either option is just as effective. Getting your RSA Melbourne certificate through an online course does allow you to save time on commuting to in-person training programs. Online VIC RSA courses are also cheaper online than opting for a classroom course.

If you’re aspiring for alcohol service roles in Melbourne and  Victoria, you’ll require an RSA certificate from an approved training provider. CFT is endorsed by Liquor Control Victoria to provide RSA training in Victoria. Upon completion of our course, you’ll receive two certificates: the nationally accredited RSA certificate (SITHFAB021) and the Liquor Control Victoria RSA Certificate of Completion, essential for positions in alcohol service in Victoria.

Completing an RSA course opens doors to various career paths in industries like bars, clubs, restaurants, hotels, event management, in-flight services, and catering. It also plays a pivotal role in mitigating issues such as intoxication-related problems, underage drinking, and drink-driving incidents.

Moreover, possessing an RSA certificate for your alcohol-serving establishment contributes to maintaining a positive reputation. Including RSA certificates on your resume or job applications demonstrates your dedication to continuous learning to prospective employers.

 

An RSA Melbourne & Victoria RSA Certificate is valid for 3 years. After this period, you’ll need to update your certification by completing an RSA Refresher course. This is mandatory for all licensees and staff involved in selling, offering, or serving liquor under general, on-premises, packaged liquor, and late-night licenses. To stay compliant, make sure to complete the approved RSA online refresher course within three years of your last RSA program—and every three years after that.

You can renew your refresher for free here: RSA Refresher Course| Liquor.vcglr.vic.gov.au

RSA certificates are valid for 3 years from the date of issue. The RSA certificate does not provide an expiry date so please make a note to yourself to remember to renew your RSA certificates 3 years after the date of issue. If you miss the renewal period or your certificate lapses, you can complete the initial RSA course again.

LCV RSA certificates are usually issued the same day that you are assessed as competent in your VIC RSA course. The LCV RSA certificate is emailed to the learner, in PDF form. Learners should check their inbox, spam and junk folders to find the email with LCV RSA certificate attached.

RSA Victoria (including Melbourne): All your questions answered

Discover practical insights, regulatory updates, and expert advice to enhance your RSA knowledge and stay compliant in your role serving and working with alcohol.

Real Stories from our

Previous Students

RSA VIC

"I am extremely satisfied with the courses I’ve completed and will absolutely recommend your services to others. If you're looking for a top-tier training provider, I can't recommend CFT enough!"

"Recently, I needed to complete a Responsible Service of Alcohol (RSA) course, and CFT International was recommended by a friend.

After doing some research, I discovered that CFT is registered with the Australian Skills Quality Authority, which gave me confidence to proceed—and I'm so glad I did!

My experience with CFT has been outstanding! In fact, I was so impressed that I returned to their site to complete another certificate course.

Each course was well-structured, professional, and incredibly relevant. The presentation wasn’t just dry theory; it was brought to life with workplace scenarios through videos and photos.

This made it feel like I was right there in the classroom or workplace, which really helped drive the points home. Watching these videos gave me a clear understanding of what’s expected in various real-world situations.

One feature I particularly appreciated was that I couldn’t progress to the next level unless I fully understood the current one. This allowed me to take thorough notes and revisit areas I wasn’t completely confident in before moving on to the final assessments. It made the learning experience much more comprehensive and ensured I retained the information.

On top of that, their customer service is top-notch. I had to call once to clarify a point, and the help I received was excellent—special thanks to Carmel for her patience and guidance.

Thank you, CFT!"

 

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