9 Must-Know RSA Questions Answered: Avoid Costly Mistakes & Get Certified with Confidence

The RSA certificate is a legal qualification required for anyone involved in the service, sale, or supply of alcohol in Australia. It confirms that you have completed training on how to responsibly serve alcohol, ensuring you comply with state laws and protect the safety of patrons.

Learn more about What is An RSA Certificate here

An RSA certificate is required for anyone who serves, sells, or supplies alcohol in Australia. This includes roles such as:

• Bartenders

• Wait staff

• Bottle shop employees

• Security staff in licensed venues

• Managers and supervisors in establishments that serve alcohol

Essentially, if your job involves handling alcohol in any way, you will need to be RSA certified.

Learn more about Who Needs an RSA Certificate here

Yes, RSA certification is required across all states and territories in Australia, but the specific requirements vary from region to region. Some states have unique rules and regulations that apply to RSA training. For instance, the RSA Victoria Course must be completed through a provider approved by Liquor Control Victoria, while in other states, the requirements might differ slightly.

For more details on state-specific courses, you can explore:

• Victoria

• Queensland

• Western Australia

• South Australia

• Tasmania

• Northern Territory

RSA training can usually be completed in a few hours. CFT’s online RSA courses are self-paced, allowing you to complete the modules in your own time. Most people finish the course in a single day, though you can take more time if needed.

Learn more about the RSA Certificate here

RSA training covers a variety of topics designed to ensure alcohol is served responsibly. Some of the key areas include:

• Australian alcohol laws and regulations

• The effects of alcohol on the body

• How to identify and prevent intoxication

• Techniques for refusing service to intoxicated patrons

• Checking IDs and preventing minors from purchasing alcohol

• Strategies for handling difficult customers

• Promoting responsible drinking practices

This training equips you with the skills to manage alcohol responsibly and maintain a safe environment for everyone.

Yes, RSA courses can be completed online, and CFT offers fully online RSA training for most states and territories. However, to complete the RSA course, you’ll need to complete a series of online questions as well as submit two role-play assignments for assessment. This blended approach ensures a thorough understanding of responsible service practices.

You can choose from state-specific online RSA courses or a National RSA Course if you’re working across multiple states.

The cost of an RSA certificate varies depending on the training provider and the state or territory in which you’re completing the course. At CFT, RSA course prices are competitive, with transparent pricing for each state. You can check out the course prices by visiting the specific pages for your location:

• Victoria RSA

• Queensland RSA

• Online RSA

The validity of your RSA certificate depends on the state or territory where you’re working. For example, in Victoria, RSA certificates must be renewed every three years, while in other states, it may vary. It’s essential to check the specific renewal requirements for your region.

If your RSA certificate is due for renewal, CFT offers refresher courses to help you stay compliant.

To renew your RSA certificate, you’ll need to complete a refresher course, which covers updates to laws and regulations, as well as a review of key RSA principles.

Find out more RSA Refresher training here